Shipping Policy

Every Bae Tags order is printed to your specification, so the clock on your delivery starts when your artwork is approved — not when the order is placed.

Production takes 3 to 5 business days from the time you approve your proof and payment is confirmed. Where your order falls in that range depends on the quantity, the material and the finish — larger runs and specialized finishes take longer. If we expect your order to take more than 10 business days, we will tell you before we begin production.

Business days are Monday to Saturday, excluding public holidays. Orders placed on a holiday or after working hours are taken up on the next business day.

We share a digital proof for your confirmation before printing. Production does not begin until you approve it, so a delay in approval moves the dispatch date by the same number of days. Please check spelling, sizing, colour and placement carefully — the approved proof is exactly what we print.

Once production is complete, your order is handed over to our courier partner and you will receive a tracking link by email/whatsapp. Transit time after dispatch is typically 2 to 7 business days depending on your location — metros are usually at the shorter end, and remote or interior pin codes at the longer end.

Transit times are estimates given to us by the courier, not guarantees. Weather, strikes, festival-season volumes, regional restrictions and other conditions outside our control can extend them.

Shipping is calculated at checkout based on the weight of your order and your delivery pin code. The exact amount is shown to you before you pay, so there are no charges added later.

We currently ship across India. If you are ordering from outside India, write to support@baetags.com with your requirement and delivery location and we will quote shipping separately. International orders may attract customs duties, taxes or clearance charges in the destination country — these are payable by you and are not included in our quote.

Please make sure your delivery address, pin code and phone number are complete and correct at checkout. We can only change an address before the order is dispatched — write to support@baetags.com as early as possible if something needs correcting.

If a shipment is returned to us because the address was incomplete or incorrect, or because delivery was repeatedly refused or unattended, we will contact you to arrange re-delivery. Re-shipping charges in these cases are payable by you. Because our products are custom-made, the order itself cannot be refunded in this situation.

If the parcel reaches you visibly damaged, torn, wet or re-taped, please refuse the delivery or ask the courier to record the damage before you accept it. We also ask that you record a single continuous unboxing video, starting with the sealed parcel and its shipping label visible, for any order you may need to raise a claim on. Full details are in our Returns Policy.

If your tracking has not updated for several days, or your order has not arrived within the estimated window, write to support@baetags.com with your order number. We will take it up with the courier and keep you posted. Where a shipment is confirmed lost in transit, we will reprint and re-ship your order at our cost.

For anything relating to shipping, tracking or delivery, write to support@baetags.com with your order number and we will get back to you.